Frequently Questioned Answers

Information on our website is available in English, Spanish, German, French, and Italian. To change the language, please click the translate drop-down menu at the bottom of our site and select your desired language.

If you know what type of activity you’re looking for, you can simply enter that term into the search field at the top of our website homepage. Your search results will automatically be sorted.

You can also use the options on our website menu (top of the page)following categories: Transfers, Excursions & Tours.

f you’re not sure exactly what you are looking for, browse the available activities in a particular destination, you can visit our Home and click on Transfers or Excursions.

How to book a Transfer / Excursions?

After you book with us, you will be contacted by our customer service department via e-mail to confirm your reservation, in it, you will be given payment options. You can choose to pay via Paypal or pay in cash the day for which you made your reservation transfer or excursion.

After booking you’ll receive an email from us.
Our customer's service will contact you in a couple of minutes to confirm your booking.
After your booking is confirmed, you’ll receive another email with your transfer/ excursions voucher.

After you booking with us, in a couple of minutes our customer's service will contact you to confirm.

If you need to make any changes to your booking – such as removing a participant, changing the tour date or time, or editing your contact information, please contact Punta Cana Transfer Service via phone or email. You can find more information about.

contacting us here: Contacts Us

You will need to bring a copy of your ticket voucher.
Some activities require or recommend additional items: for example, outdoor or sporting activities may require or recommend specific gear to ensure your comfort and safety (rain gear, water bottles, swimsuits, etc).

You can contact us in any of these ways:

Phone: 1+809-546-5124 | 1+809-602-6222

On our contact page : Contacts Us

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