Frequent Asked Questions

Transfers

Use the top menu and go to the 'Transfers' tab. You will get a list of all the available tours. Then if you want you can also filter them by choosing the destination (Punta Cana, Samana, Puerto Plata, etc.) 

Excursions

Use the top menu and go to the 'Excursion' tab. You will get a list of all the available tours. Then if you want you can also filter them by choosing the destination (Punta Cana, Samana, Puerto Plata, etc.)

 

 

After you book with us, you will be contacted by our customer service department via e-mail to confirm your reservation, in it, you will be given payment options. You can choose to pay via Paypal or pay in cash the day for which you made your transfer or excursion reservation.

After booking you’ll receive an email from us.
Our customer's service will contact you to confirm your booking.
After your booking is confirmed, you’ll receive another email with your transfer/ excursions voucher.

Usually, it only takes about a couple of minutes for our customer's service to contact you and confirm the details.

If you need to make any changes to your booking – such as removing a participant, changing the tour date or time, or editing your contact information, please contact us via phone or email. You can find more information about contacting us here: Contact Us

You will need to bring a copy of your ticket voucher.
Some activities require or recommend additional items: for example, outdoor or sporting activities may require or recommend specific gear to ensure your comfort and safety (rain gear, water bottles, swimsuits, etc).

If you have any doubt please contact us prior to your activity date.

You can contact us in any of these ways: Phone: 1+809-546-5124 | 1+809-602-6222 E-mail: info@puntacanatransferservice.com On our contact page : Contact Us

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